Nor should they. No individual can possess mastery over every function of a large, complex organization. Ideally, people with complementary skillsets and dispositions are recruited, developed, and provided sufficient leeway (in the form of decision making and funding) to contribute to the mission of the organization.

Legaltech (generally) and eDiscovery (specifically) marketing often fails because software and services vendors often try to “copy and paste” playbooks that worked in the B2B (business to business) space.

In B2B, revolution can be richly rewarded. The premise of most startup businesses is: the market has an unmet need; if we build the right product and get in front of the right people, we can make a lot of money. Disruption of the status quo is the entire point of the game.

2020 has been a banner year for highlighting the visceral relevance of cybersecurity. Risk mitigation is being discussed regularly, but law firms cannot eliminate their biggest source of risk: employees.  

I write this post from my childhood bedroom. Yesterday, life gave me an unplanned analogy for parenthood and corporate data breaches.

Information Governance is a tech-era update of the old corporate term, "document retention policies," so I'll use both terms below. It's not great cocktail party conversation (remember cocktail parties?!) but it's crucially important.